Property enquiries and requests
If you wish to report a problem, make a complaint, request a repair or make a general enquiry concerning one of our properties please fill out the form below. We will endeavor to reply to your enquiry or request within 24 hours. Please bear in mind that, for services outsourced to one of our preferred suppliers (e.g. Internet Connection, Gas/Electricuty Supply Servicing, etc., we are unable to control response time .
Fill out the form below in as much detail as possible in order to help us resolve your enquiry at the earliest opportunity. All fields are compulsory.
Tips and Advice
Due to circumstances beyond our control, we are no longer able to attend enquiries in person or over the phone.
Please use this page to report any issue concerning our Properties in as much detail as possible.
Alternatively, please email your enquiry directly to:
Please be understanding and acknowledge that, since we manage a quite large number of properties, low priority issues will not be resolved right away.
If the matter you wish to report can be easily resolved, go ahead and fix it. You'll find that taking control over your matters is a liberating feeling.
In the event of an emergency, please call 020 7424 9791
If one of the following comes to happen, use the number above to reach us: act of God, outbreak of hostilities, riot, civil disturbance, acts of terrorism, revolution, the act of any government or authority (including but not limited to refusal or revocation of any licence or consent), fire, flood, lightning, explosion, fog or epidemic,
Otherwise, please kindly wait until the next working day to report your problem.